WiFi & Account Support
Having trouble connecting or accessing your account? Share your location, device, and the steps you have tried so our team has the context to help.
Contact support
Let's talk
Good Connections,
Good Connections,
Start with a Conversation.
A question about your WiFi, a little help choosing a plan, or an idea for your business? Get in touch with the Public WiFi team.
How Can We Help?
Tell us a little about your question. Send your message below and our team will get back to you.
Support for Every Step
The Right Help for Your Next Connection
From your first hotspot visit to a new business enquiry, here are a few ways we can help.
Plans & Payments
Compare daily, weekly, and monthly options, or ask about a payment. For a payment enquiry, include your transaction reference and the date of payment.
Explore WiFi plansBusiness & Partnerships
Interested in WiFi for a cafe, campus, shop, or shared workspace? Tell us about your venue, its location, and your connectivity requirements.
Start a conversationGeneral FAQs
A Few Answers Before You Ask
Helpful information about contacting us, finding WiFi, choosing a plan, and getting support.
How can I contact Public WiFi?
Email contact@public-wifi.co.in for general enquiries or support@public-wifi.co.in for connection and account help. You can also call +91 92419 50934. You can also submit your enquiry directly using the form on this page.
Where is Public WiFi available?
Public WiFi serves multiple locations across India, including cafes, airports, malls, and campuses. Explore our Coverage page and contact us to confirm availability at your intended location.
How do I choose a WiFi plan?
Start with how long you need access, then compare speed, data allowance, device connections, and support. Our Plans page lists daily, weekly, and monthly options side by side.
What should I include when reporting a connection issue?
Include the hotspot name or location, your device type, when the issue occurred, any error message, and the steps you have already tried. Do not include your password or one-time login code.
Who can help with a payment or account question?
Contact support@public-wifi.co.in with a description of the issue. For payment questions, include the transaction reference, payment date, and plan name. For account questions, include the email or mobile number associated with your account.
Can I enquire about WiFi for my business?
Yes. Email contact@public-wifi.co.in or choose Business or partnership in the contact form. Include your business name, venue type, location, and what you need from a WiFi connection so our team can discuss your enquiry.
Does this contact form send my message automatically?
Yes. Select Send Message to submit your enquiry directly to our team. A confirmation appears once your enquiry has been received. You can also email or call us using the contact details on this page.
Can I share feedback about a hotspot?
Yes. Tell us which hotspot you visited, when you visited, and what went well or could be improved. Choose Feedback in the form or email our general enquiries address.
Looking for WiFi Near You?
Explore Public WiFi coverage across cafes, airports, malls, and campuses in India. Check your location before choosing a plan.